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Frequently Asked Questions

Downloading HandicapMaster

HandicapMaster software is available at the Downloads section of this web site.
If you experience difficulties downloading the programs, please read this help page.

Installing and Removing HandicapMaster

How do I apply a program update to HandicapMaster?
How do I upgrade HandicapMaster from version 7 to 8?
How do I update HandicapMaster when not connected to the internet?
How do I copy HandicapMaster to a new PC?
How do I install the HandicapMaster NETWORK Edition?
How do I install a GemPC USB-SL Card Reader?
How do I to convert to EGA handicapping?
How do I uninstall a previous version of HandicapMaster?

MasterScoreboard

How do I register my Club/Society on MasterScoreboard?
How do I include data from MasterScoreboard in my Club/Society website?

CONGU Handicapping

How do I run a CONGU 9 Hole Competition?
How do I avoid Handicaps showing as 'Inactive' after transfer to HandicapMaster?
How do I run a Winter League while preserving CONGU handicaps?

Registration Problems

45 Day Trial Message is displayed; but I have registered?
HandicapMaster says our registration has expired but we have paid our annual fee (Club, Premier and Network Editions Only)

Unexpected Errors running HandicapMaster

I get error Error 7 when running a report in HandicapMaster. How do I correct this?
I get error 'a file is missing or invalid' message running HandicapMaster after upgrading my PC to Windows 7 from Windows Vista. How do I correct this?
I have had an Unexpected Error 'File not found: zlib' trying to take a backup. What does this mean?
I have had an Unexpected Error 'Component '(various).ocx' or one of its dependencies not correctly registered: a file is missing or invalid'. What does this mean?
I have had an Error SQL Server does not exist or access denied.' when trying to start Network edition. What does this mean?

How do I...

... operate multiple databases on the same PC?
... recover HandicapMaster from an 'Unrecognised Database' failure?
... provide competition results split by division, without identifying overall winners?
... remove entries from the data when I no longer need them?

Thank you for visiting this site. If you have any comments or suggestions, please contact us.

This page was last modified: October 25 2012 12:58:21.

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'HandicapMaster' is a registered trademark of this company. The Trade Mark "CONGU" is owned by the Council of National Golf Unions Limited and is used by HandicapMaster Limited under Licence from the Council of National Golf Unions Limited. All other product and company names are trademarks or registered trademarks of their respective owners.